Terms and Conditions


All payments related to your session at our Counseling India clinic need to be made at the end of each session. You will be provided with a receipt as an acknowledgement of your payment.

We require all by-phone and online counseling session fees and all fees must be paid in advance by online transfer or cheque before a counseling or psychotherapy session takes place. Services only begin after your payment has cleared.

Schedule Changes & Cancellations

We set aside time for you for any scheduled appointments you make and thereby request that any notification of cancellation or any changes in schedule be given at least 24 hours before a scheduled appointment is set to take place. For all scheduling changes, we require a minimum notice of 24 hours.


Counseling India is dedicated to providing professional care of the highest standards and will do their best to serve you. However, if at any point in time your therapist finds that she is no longer able to continue being effective in helping you, she will make every possible effort to find an appropriate professional to refer you to.

Website Content

The unregistered and registered trademarks, logos, slogans, and text of this website are the sole property of the website owner and may not be copied or used without consent of Counseling India.

Terms & Conditions for Online Counseling:

Clients interested in receiving online counseling services must be at least 18 years-old.

Clients interested in online counseling services must consult with the Counseling India counselor to discuss eligibility as well as the terms and conditions that apply to said services.

Eligibility for Online Counseling Services:

Online counseling services are not meant to take the place of direct, face-to-face psychotherapy services.

Online counseling services are most suitable for clients over the age of 18 years-old who have either previously engaged in formal counseling services and/or are seeking short-term support for issues that are unrelated to major crisis, severe mental health issues, suicidal, homicidal or violent behavior (past and present).

Online counseling services are intended for clients who have limited access, availability or financial means to receive direct, face-to-face professional counseling services.

Although online counseling services may be helpful, direct, face-to-face services are highly recommended and encouraged, especially for clients either looking for long-term treatment or clients in major crisis.

Online counseling does not provide crisis counseling and is not intended for clients who:

  1. Have a history of major psychiatric episodes, hospitalizations or drug/alcohol dependence.

  2. Have been diagnosed as any of the following – Borderline Personality Disorder, Major Depressive Disorder, Bipolar Disorder Type 1, Mentally Ill/Chemically Addicted (MICA), and/or Schizophrenia.

  3. Have a history of suicidal, homicidal or violent behavior or present as suicidal, homicidal or violent.

Full Client Disclosure & Right to Refuse Online Counseling Services:

If you have any history of major psychiatric episodes, hospitalizations or drug/alcohol dependence or have been diagnosed as any of the following – Borderline Personality Disorder, Major Depressive Disorder, Bipolar Disorder Type 1, Mentally Ill/Chemically Addicted (MICA), and/or Schizophrenia – you must disclose this information to Counseling India, prior to being considered for online counseling services.

Failure to do so or knowingly misleading or withholding the above said information excludes Counseling India from any liability related to said client’s diagnosis, prognosis, outcome and actions.

If it is deemed at any point in the treatment that your needs are greater than the Counseling India counselor’s area of expertise or scope of practice and a client is unsuitable for online counseling services, Counseling India reserves the right to refuse and/or end treatment and appropriate referral sources will be provided.

Disadvantages include varying time zones, cultural differences, language barriers, and strength of internet connection which may impact the delivery of services. Clients may provide off-line contact information in case of a technology breakdown.

Nature of Counseling:

There may be both benefits and risks while participating in counseling, long distance or otherwise. Counseling may improve your ability to relate with others, provide a clearer understanding of yourself, your values, and your goals. Since counseling may also involve discussing unpleasant aspects of your life, you may also experience uncomfortable feelings. Counseling often leads to better relationships, solutions to specific problems, and significant improvement in feelings of distress.

However, please understand there are no guarantees of what you will experience, and that you enter this Agreement and use Counseling India services at your own risk. You agree that you understand the possible advantages and disadvantages of therapy and shall not hold Counseling India accountable for any information or insight distributed here.

Changes & Modifications

At any time, Counseling India holds the right to add to or modify these terms and conditions, the text information on this website, and any other and all content included on this site without prior notice to users. By using this site, you agree to the responsibility of reviewing all terms and conditions for acceptance regarding any changes made before continuing use of this site.

You acknowledge that by viewing and using this site and by scheduling a therapy session with Counseling India, you understand and agree to all of the Terms of Use and Policies listed. If you do not agree to the terms of service, please refrain from accessing and using this website and our therapy services.

If you have any questions or concerns regarding these terms and policies, please contact the office of Counseling India through our contact us page.